Labor Shortage: Survey reveals 89.4% of care providers in Japan declined services, highlighting urgent need for manpower in home nursing.
Labor Shortage: A survey shows an urgent labor deficit within Japan’s home-visit nursing care services.
89.4% of administrators reported declining service requests since April due to caregiver shortages.
Over half of businesses experienced revenue declines, mainly attributed to workforce inadequacy.
Union officials warn of potential disruption to the nursing-care insurance program’s foundations.

Critical Labor Shortage Impacts Japan’s Home Nursing Sector
Japan’s continuing struggle with an aging population has led to a severe setback in its healthcare sector. A recent survey conducted by the Nippon Careservice Craft Union paints a stark picture of the current labor shortage in the home-visit nursing care field. According to this in-depth study, an overwhelming 89.4% of surveyed administrators admitted that their organizations had to decline requests for care services due to insufficient manpower since April last year. This stark statistic underlines the pressing need for better workforce policies and caregiving support to meet the surging demands of elder care.
The survey further disclosed that 55.2% of nursing care service businesses experienced revenue declines during the past year. Among this group, 73.3% noted that a lack of workforce was the primary contributor to their falling revenues. It is not just the administrators who are grappling with this crisis; two-thirds of care managers found it equally challenging. About 68.3% said that their ability to craft appropriate care plans was hampered directly by the shortage of caregivers in the workforce.
The findings signal a deeper threat to the entire nursing-care insurance system in Japan—a program intended to support the growing needs of older adults. As unmet service requests climb and care delivery becomes inconsistent, the fundamental stability of the insurance program is at risk. Union officials urgently call for proactive measures from policymakers to restore balance and prevent the ongoing labor shortage from eroding the system’s reliability.
The Economic Implications of the Crisis
This labor shortage is also taking an economic toll on the sector. The inability to meet service demands directly impacts the revenue streams of caregiving businesses. With revenues already declining for over half of service providers, the burden on small to medium-sized enterprises is heightened significantly. Many of these businesses operate on tight margins, and the dual challenge of increasing costs paired with labor deficiencies adds immense financial strain.
The situation poses further risks to Japan’s healthcare economy if unresolved. Revenue dips suggest not only financial instability but also an inability to reinvest in workforce training, resource allocation, or technological advancements like telecare solutions. Without adequate investment in human resources and operational efficiency, these businesses could struggle to keep pace with demand, especially as Japan’s elderly population continues to grow. These issues are compounded by the fact that the labor pool is insufficiently replenished, with younger generations showing limited interest in caregiving professions due to a lack of incentives and competitive pay.
In the absence of significant reforms, the economic ripple effects of the caregiver shortfall could extend beyond the sector itself, potentially influencing broader sectors reliant upon robust healthcare infrastructure for insured individuals.
What Can Be Done: Policy Recommendations
Addressing the labor shortage in Japan’s home-visit nursing care field will require broad, multifaceted interventions. First and foremost, improved incentives for caregivers—through higher wages, better working conditions, and government subsidies—could entice more individuals to enter this vital field. Policymakers should also invest in strategic workforce development programs aimed at upskilling and reskilling individuals to assume caregiving roles, supported by accessible training and education tools.
Additionally, systemic reforms to Japan’s immigration policies could broaden the pool of available caregivers. As a country with historically strict immigration laws, Japan might need to adapt to attract and retain foreign workers familiar with caregiving roles. By easing regulations and creating pathways for foreign caregivers, the nation could partially alleviate its labor shortfall.
Finally, technology-driven solutions should not be overlooked. Investments in assistive robotics, artificial intelligence, and digital care planning tools, while initially costly, could offer long-term solutions to workflow inefficiencies, enabling a smaller labor force to address a growing workload. A balanced approach combining immediate interventions and long-term technological adoptions could stabilize the caregiving sector and ensure the sustainability of Japan’s nursing care insurance system.
Commentary
The Urgent Need to Address Japan’s Caregiving Crisis
Japan’s labor shortage in the home-visit nursing care field reflects a deep-rooted issue that requires immediate and comprehensive solutions. The latest findings highlight an unfortunate truth—the country is ill-prepared to meet the needs of its aging population. With nearly 90% of service providers unable to meet demand due to shortages, the situation has reached a critical juncture. Without having sufficient personnel to provide care, the nation’s elderly population faces the dual risks of isolation and declining health outcomes, which are bound to have ripple effects on families and communities alike.
Economic and Social Challenges at Play
What makes this situation even more concerning is its intertwined economic consequences. The reported revenue declines for more than half of service providers signal the growing fragility of the caregiving industry. It’s a stark reminder that labor shortages don’t simply mean unfulfilled care—it also means decreased financial resources to maintain existing businesses. Smaller enterprises, particularly in rural areas, are more vulnerable to these challenges, potentially leading to reduced access to services for communities that need them the most.
These issues, however, are not isolated. They are the product of broader economic and social trends including stagnant wages, an aging workforce, and a lack of interest among younger generations in pursuing caregiving careers. It’s evident that Japan must adopt a forward-thinking approach to address the root causes of these challenges while also providing immediate relief to caregivers and their businesses.
A Call to Action for Holistic Reforms
In reflecting upon this situation, it’s evident that Japan must rethink the way it approaches caregiving as a profession and an industry. Incentivizing caregivers through higher wages, flexible schedules, and career development opportunities could help rejuvenate the sector. Simultaneously, integrating technological solutions may balance some of the workload, reducing fatigue and inefficiency among staff. Immigration reforms should also pave the way for attracting skilled caregivers from abroad, offering a necessary short-term fix while structural changes take effect domestically.
Ultimately, Japan must view caregiving not just as a solution to eldercare needs but as an essential pillar of its aging society. Beginning with swift and meaningful interventions to support care providers, the path forward must foster sustainability and workforce resilience to safeguard the health and well-being of some of the country’s most vulnerable citizens.